Refund Policy for Follow Your Own Rhythm
If you are not 100% satisfied with the product that you purchased, we offer a 30 day money back guarantee.
How Does It Work?
Follow Your Own Rhythm only sells digital products (for now). This means that once you purchase a product, instead of being sent a physical product, you receive the product digitally which you can then download onto your digital device. This makes Follow Your Own Rhythm's refund policy different from traditional refund policies in that you cannot return the digital product once it's been downloaded. Therefore, there are specific guidelines to follow.
If you are not 100% satisfied with your purchase, you are eligible for a refund given the following:
- Your return is within 30 days of purchase
- You provide a receipt or proof of purchase
- You apply the strategies, complete the exercises, and do the work that the product requires
- If it is a product that requires you to fill something out, do written exercises or is trackable in some way (like a workbook or an e-course) we will ask that you send back the completed and filled out product/coursework showing that you tried the exercises and gave it a chance
- You email us at email@example.com telling us why the product didn't work for you so that we can make improvements
Once we received your filled out/completed product with an explanation of why you weren't satisfied, we will inspect the product and send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
How to Return (Shipping Info)
To return your product, you can either:
- Email it back to email@example.com as an attachment or PDF document
- Mail your product to: Follow Your Own Rhythm 5005 S Kipling pkwy suite A7 #186, Littleton, Colorado 80127 United States (if applicable)
You will be responsible for paying for your own shipping costs for returning your item via mail. Shipping costs are non-refundable.
If you are shipping item(s) over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.
Ultimately, we just want you to be happy. :) Providing quality customer service is a high priority for us, so if there is anything you are not satisfied with, feel free to reach out and let us know. There is a solution to every problem and we can always work something out.